Privacy Policy


ICEGLOW JEWELS LLC
Email: [email protected]

At ICEGLOW JEWELS LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Contact Information (name, email address, phone number, shipping address)
  • Payment Details (billing address, credit/debit card information via third-party processors)
  • Order Information (purchased items, date and time of purchase)
  • Account Details (username, password, if applicable)
  • Technical Data (IP address, browser type, operating system, device information)
  • Marketing Preferences (your opt-in choices and communication preferences)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To send you order confirmations and shipping updates
  • To respond to customer service inquiries
  • To personalize your shopping experience
  • To send promotional emails or newsletters (with your consent)
  • To improve our website, products, and customer service
  • To detect and prevent fraud or other illegal activities

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only in the following cases:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions
  • Shipping partners to deliver your orders
  • Service providers who help us operate the website and manage data securely
  • Legal obligations if required by law, court order, or government request

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Remember your preferences and shopping cart items

You can choose to disable cookies in your browser settings, but doing so may affect some site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure servers. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data uses
  • Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top.

10. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us:

ICEGLOW JEWELS LLC
24 S ALLEN AVE
RICHMOND, VA 23220-5302
Email: [email protected]
Phone: 276 250 5845